The staff, specifically Inez, are at the front desk. When you travel, your routine changes, and all your little conveniences from back home must be adjusted. A few things with the room took some maintenance, but Inez was on it from the word "go" to resolve any issues to my satisfaction. Furthermore, she willingly adjusted my hotel bill due to inconveniences beyond her control. Thank you for the teamwork ethic, and, more significantly, thank you, Inez, for your pleasantness, great sense of humor, and for doing well at your job.
Adams
tháng 10 năm 2024
Seamless check-in with Mike, friendly and informative for my stay. It was late, and I needed rest from a long drive that day - they were able to offer me a late checkout to grab some extra sleep. The breakfast was nice. I was hoping for a buffet-style breakfast offering, but it was menu service. My server was prompt and friendly and the food was good, but priced as you'd expect a hotel meal. There was a small area for snacks and toiletry items and drinks - it was small, but covered most of the basics. The parking deck is attached to the hotel and was easily accessible. My room was very clean, well-appointed, and the air conditioning and heater worked well. The bathroom was clean and well-stocked with towels, washcloths, etc.. The television set had a great selection of channels. Most importantly, the floor was quiet and peaceful. I had a great view of downtown Charleston from my floor.
Beau
tháng 10 năm 2024
The location of this hotel is great. It is walking distance to restaurants and shops. We had a view of the river from our hotel room which was nice. There was a restaurant on Capitol Street called Pies and Pints. They had the most amazing pizza and I would highly recommend going there if you are in Charleston. They even let us order a large pizza & have 2 different types of pizza split in half on top. This way we got to try two different kinds which was awesome. They have a really unique spinning pizza oven that was built just for them.
Woods
tháng 7 năm 2024
The suite was a good size. Loved the separate living room in the suite to entertain. Beautiful waterfront view. The location was great. We were in walking distance to restaurants and bars and not from the state Capitol. There was a free concert ending upon our check-in and my family who arrived earlier got a chance to enjoy that.
Joanne613
tháng 7 năm 2023
Front desk staff were very nice and helpful. Hotel was nice and our room had a beautiful view of the river. Bed was clean and comfortable. Excellent location to walk around downtown Charleston.
Scott
tháng 7 năm 2023
Sports Bar and Grill on 1st floor. Close to restaurants and Shops.
Marty
tháng 5 năm 2024
Location is great, walking distance to cover the interesting part of town. Shuttle service to Amtrak station on request. Staff friendly and helpful. Free street car leaves just from around the corner.
Tibor
tháng 5 năm 2023
Teri
tháng 7 năm 2022
Bed was very comfortable. The room was quiet and comfortable. Bar is very good and the employees at the reception desk and the bar/restaurant were helpful and pleasant.
Norwood
tháng 5 năm 2022
Friendly efficient staff
L
tháng 11 năm 2022